Retain

Loyalty & Retention

Retain is a toolkit for boosting repeat visits through gamification and referrals. Whether it’s using spin to win to incentivise an extra visit or capturing marketing consent or prompting advocacy from repeat happy customers. Retain boosts engagement through interaction, fun and sharing.

✅ More repeat visits
Make interacting with your brand more fun and interactive, encouraging visits to your website and venues.

✅ Advocacy
Make it easy for happy guests to encourage their friends to visit too, word of mouth is the best form of customer acquisition

✅ 100% configurable
Choose the conditions and rewards, all on your brand website, bespoke per brand to reflect logo, brand guidelines and tone of voice

✅ Cross channel and campaign
Plus Refer a Friend or Spin to Win into any social, web or email campaign.

Choose a campaign: Who can refer, who can play, set the conditions and rewards to suit your venue or brand objective

Choose entry points and guest journey: We will then set up each campaign using your brand guidelines

Go live & grow: Launch on web, email or social, track progress and metrics in your Guestwise dashboard

Generate interest, capture data, acquire new customers, drive visits and interact in a fun way with guests.

£1.1m estimated value generated last month from Retain

Make coming back feel just as exciting as the first visit!

Explore Our Other Solutions

Acquire

Paid Social Targeting

Our technology creates high-value guest segments, enabling brands to target those guests with paid social ads.

It tracks conversions end-to-end and attributes them directly to the specific campaign and guest in your CRM.

Explore Acquire

Activate

Web Enhancement

By personalising and enhancing each guest’s experience on your brand website, you can encourage sign-ups for marketing, loyalty programme enrolment, app download downloads, birthday sharing, and other preferences.

Make every web visit count by collecting more data and driving higher conversions.

Explore Activate

Engage

Email Augmentation

You can leverage a combination of social, web, and on-site visit data to create targeted email or SMS campaigns for those most likely to convert.

Follow up on abandoned bookings or purchases, send messages for key occasions, chase up unredeemed vouchers, or re-engage guests predicted to return.

Explore Engage

Retain

✅ More repeat visits Make interacting with your brand more fun and interactive, encouraging visits to your website and venues.

✅ Advocacy Make it easy for happy guests to encourage their friends to visit too, word of mouth is the best form of customer acquisition

✅ 100% configurable Choose the conditions and rewards, all on your brand website, bespoke per brand to reflect logo, brand guidelines and tone of voice